Pinnacle Professional Development LLC

30 Years of Project Management, Leadership, Business Skills, and ITIL 4 Training and Certification

Contact us: (586) 295-2519

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Coaching Employees with Effective Feedback

April 19, 2019 by Dilip Verma

Course Duration & Price : 2 days (14 contact hours), $995 per participant. (Discounted group pricing available.)

Course Overview:
To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback and coach them successfully. It’s no longer enough to simply tell your direct reports what to do: You need to help coach them to improve their performance by establishing baselines of performance,

Filed Under: Business Skills Training

Better Business Writing

April 19, 2019 by Dilip Verma

Course Duration & Price : 2 days (14 contact hours), $995 per participant. (Discounted group pricing available.)

Course Overview:
When you’re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. However, it’s a skill you must cultivate to succeed: You’ll lose time,

Filed Under: Business Skills Training

Managing Conflict Successfully

April 19, 2019 by Dilip Verma

Course Duration Price: 2 days (13.5 contact hours), $600. (Discounted group pricing available.)

Course Overview:
Competing Interest, clashing personalities, and limited resources mean that disagreements at work are inevitable. However, they don’t have to be a source of unhealthy tension. How you approach conflict can make the difference between a negative outcome and a productive one.

Filed Under: Business Skills Training

Delivering Exceptional Customer Service

April 19, 2019 by Dilip Verma

Course Duration & Price: 1 day (7 contact hours), $495 per participant. (Discounted group pricing available.)

Course Overview:
As a customer service representative, you are expected to handle customer interactions in the best way possible. Meeting the expectations of both your company and your customers hinge on your ability to provide the right service in the right way.

Filed Under: Business Skills Training

Designing and Delivering Persuasive Presentations

April 17, 2019 by Dilip Verma

Course Duration & Price: 2 days (14 contact hours), $995 per participant.
(Discounted group pricing available.)

Course Overview:
Very few individuals look forward to speaking in public. However, success in business and in your personal career often requires preparing and delivering presentations designed to inform and persuade audiences.

Filed Under: Business Skills Training

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Pinnacle Professional Development, LLC
37510 Sienna Oaks Drive
New Baltimore, MI 48047

P: 586-295-2519
E: brian@pinnacleprodev.com

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