Course Duration & Price : 2 days (14 contact hours), $995 per participant. (Discounted group pricing available.)
Course Overview:
To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback and coach them successfully. It’s no longer enough to simply tell your direct reports what to do: You need to help coach them to improve their performance by establishing baselines of performance, agreeing on areas for improvement, jointly determining the actions that will lead to superior performance, and working together to ensure those goals are met. However, coaching and sharing potentially negative reviews regarding employee performance can be challenging. This course provides valuable guidance to effectively coach employees through effective feedback to benefit the employee, the organization, and you the coach. Topics in this course include:
- Assess their performance fairly
- Create realistic but inspiring plans for growth
- Engage employees to develop joint plans for improvement
- Establish trust with your direct reports
- Coach employees to identify problems and recommend solutions
- Emphasize improvement, even in criticism
- Motivate employees to grow through effective feedback they’ll actually apply
- Balance coaching with the rest of your workload
Course Materials Provided: Student manual and electronic files
Click here to view the outline
Click here to download the outline
Contact us if you want to arrange a group class for your employees on this subject.